Online conference “Human – the Value of the Latvian Healthcare”
REGISTRATION
Agenda of the Conference
Opening of the Conference
9:30 – 9:40
Health Minister Hosam Abu Meri’s address
Session 1: Human Experiences in Healthcare
9:40 – 10:10
Jason Wolf, The Beryl Institute president, US
“To Care is Human: A Global View on Transforming the Human Experience in Healthcare”
10:10 – 10:30
Vita Steina, Patient Experience Specialist
“Improving Human Experience – the Future of Healthcare in Latvia”
10:30 – 10:45
Jana Lepiksone, Head of the Research and Health Statistics Department, Centre for Disease Prevention and Control
“Patient Experience Measurements in the Hospitals of Latvia”
10:45 – 10:55
Q & A session
10:55 – 11:20
Coffee-Break and Video Stories
Session 2: Experience of Healthcare Workers
11:20 – 11:35
Austra Straume, Head of the Patient Experience Department, Children’s Clinical University Hospital
“Psycho-Emotional Support to the Hospital Staff of CCUH”
11:35 – 11:55
Kristine Dudina, Mg.Psych., Specialist in CBT therapy, Health Centre “Vivendi”
“Psycho-Emotional Wellbeing of Hospital Staff and its Connection to Workplace Assessment in the Hospitals of Latvia”
11:55 – 12:20
Mathieu Louiset, Head of Improvement Services at PAQS in Belgium and WMTY. World Network Ambassador, Belgium
“Ask What Matters to Staff to Recreate Purpose in Their Work”
12:20 – 12:30
Q & A session
12:30 – 13:05
Coffee-Break and Video Stories
Session 3: Patient Safety Culture
13:05 – 13:25
Evija Andzane, Patient Safety System Adviser, Children’s Clinical University Hospital
“Patient Safety Culture in the Framework of the Global Action Plan for Patient Safety 2030”
13:25 – 13:50
Rosie Benneyworth, Chief Investigator, HSIB (Healthcare safety investigation branch), UK
“Improving Patient Safety in England through Investigation”
13:50 – 14:05
Irisa Zile-Velika, Head of the Patient Safety and Healthcare Quality Improvement Department, Center for Disease Prevention and Control
“The Role of the Patient Safety Culture in Healthcare”
14:05 – 14.15
Q & A session
14:15 – 14.40
Coffee-Break and Video Stories
Session 4: Data-Driven Improvement of Healthcare Services
14:40– 15:10
João Joaquim Rodrigues da Silva Breda, Head of the WHO Athens Quality of Care and Patient Safety Office & Special Adviser to the Regional Director
“Quality-of-Care. Driving healthcare systems’ improvement. From policies to action in the European Region”
15:10 – 15:30
Prof. Dace Rezeberga, Riga Stradins University, Riga Maternity Hospital, Riga East Clinical University Hospital
“How Data Helps to Improve Childbirth Assistance at National and Institutional Level”
15:30 – 15:45
Prof. Daiga Behmane, Ph. D. in economics and business, director of the Master’s program “Health Management” at Riga Stradiņš University
“Patient First: Data and Value-Based Healthcare”
15:45 – 15:55
Q & A session
Discussion
15:55 – 16:05
Liga Andzane – Patient’s story
16:05 – 16:30
Discussion of Health Ministers
TARGET AUDIENCE: medical practitioners, healthcare professionals, health policy makers, representatives of public bodies and others.
ORGANIZERS: Ministry of Health, Centre for Disease Prevention and Control
CERTIFICATE OF ATTENDANCE: In a week’s time after the conference, certificate of attendance will be sent to participant’s email address.
CONTACTS: In case of questions contact us via email macibucentrs@arstubiedriba.lv or phone +371 29428133, +371 29429491, +371 29363469